Leading and Managing in Nursing - E-Book , livre ebook

Leading and Managing in Nursing
Sixth Edition
Patricia S. Yoder-Wise
Texas Tech University Health Sciences Center, Lubbock, Texas
Table of Contents
Cover image
Title page
Contents
Part 1 Core Concepts
Part 2 Managing Resources
Part 3 Changing the Status Quo
Part 4 Interpersonal and Personal Skills
Copyright
Dedication
Contributors
Reviewers
Acknowledgments
Preface
Concept and Practice Combined
Diversity of Perspectives
Audience
Organization
Design
Learning Strategies
Chapter Opener Elements
Elements Within the Chapters
End of Chapter Elements
Other Teaching/Learning Strategies
Complete Teaching and Learning Package
Part 1: Core Concepts
Overview
Chapter 1: Leading, Managing, and Following
Abstract
Introduction
Differentiating Leading, Managing, and Following
Traditional and Emerging Leadership and Management Roles
Emotional Intelligence Development for Professional Practice
Theory Development in Leading, Managing, and Following
Complexity Science Takes Hold
Tasks of Leading, Managing, and Following
Leading, Managing, and Following in a Diverse Organization
Conclusion
The Evidence
What New Graduates Say
Chapter Checklist
Tips for Leading, Managing, and Following
Chapter 2: Safe Care: The Core of Leading and Managing
Abstract
Introduction
The Classic Reports and Emerging Supports
The Institute of Medicine Reports on Quality
Agency for Healthcare Research and Quality
The National Quality Forum
The Joint Commission
The Det Norske Veritas/National Integrated Accreditation for Healthcare OrganizationsSM
Magnet Recognition Program®
Institute for Healthcare Improvement
Quality and Safety Education for Nurses
Meaning for Leading and Managing in Nursing
Conclusion
The Evidence
What New Graduates Say
Chapter Checklist
Tips for Patient Safety
Chapter 3: Developing the Role of Leader
Abstract
Introduction
What is a Leader?
The Practice of Leadership
Leadership Development
Developing Leaders in the Emerging Workforce
Surviving and Thriving as a Leader
The Nurse as Leader
Conclusion
The Evidence
What New Graduates Say
Chapter Checklist
Tips for Becoming a Leader
Chapter 4: Developing the Role of Manager
Abstract
Introduction
The Definition of Management
Nurse Manager Role and the Intergenerational Workforce
Consuming Research
Organizational Culture
Mentoring
Day-to-Day Management Challenges
Managing Work Complexity and Stress
Managing Resources
Managed Care
Case Management
Informatics
Budgets
Quality Indicators
Professionalism
Conclusion
The Evidence
What New Graduates Say
Chapter Checklist
Tips for Implementing the Role of Nurse Manager
Context
Chapter 5: Legal and Ethical Issues
Abstract
Introduction
Professional Nursing Practice
Liability: Personal, Vicarious, and Corporate
Causes of Malpractice for Nurse Managers
Protective and Reporting Laws
Informed Consent
Privacy and Confidentiality
Policies and Procedures
Employment Laws
Patient Protection and Affordable Care Act and Health Care and Education Reconciliation Act
Professional Nursing Practice: Ethics
Conclusion
The Evidence
What New Graduates Say
Chapter Checklist
Tips for Incorporating Legal and Ethical Issues in Practice Settings
Chapter 6: Making Decisions and Problem Solving
Abstract
Introduction
Differentiation of Decision Making and Problem Solving
Decision Making
Problem Solving
Conclusion
The Evidence
What New Graduates Say
Chapter Checklist
Tips for Decision Making and Problem Solving
Chapter 7: Healthcare Organizations
Abstract
Introduction
Characteristics and Types of Organizations
Forces that Influence Healthcare Organizations
A Theoretical Perspective
Nursing Role and Function Changes
Conclusion
The Evidence
What New Graduates Say
Chapter Checklist
Tips for Healthcare Organizations
Chapter 8: Understanding and Designing Organizational Structures
Abstract
Introduction
Mission
Vision
Philosophy
Organizational Culture
Factors Influencing Organizational Development
Characteristics of Organizational Structures
Bureaucracy
Types of Organizational Structures
Emerging Fluid Relationships
Conclusion
The Evidence
What New Graduates Say
Chapter Checklist
Tips for Understanding Organizational Structures
Chapter 9: Cultural Diversity in Health Care
Abstract
Introduction
Concepts and Principles
Theory
National and Global Directives
Special Issues
Language
Meaning of Diversity in the Organization
Cultural Relevance in the Workplace
Individual and Societal Factors
Dealing Effectively With Cultural Diversity
Implications in the Workplace
Conclusion
The Evidence
What New Graduates Say
Chapter Checklist
Chapter 10: Power, Politics, and Influence
Abstract
Introduction
History
Into the Twenty-First Century
Policy, Power, and Activism
Focus on Power
Empowerment
Personal Power Strategies
Exercising Power and Influence in the Workplace and other Organizations
Conclusion
The Evidence
What New Graduates Say
Chapter Checklist
Tips for Using Influence
Part 2: Managing Resources
Chapter 11: Caring, Communicating, and Managing with Technology
Abstract
Introduction
Types of Technologies
Information Systems
Communication Technology
Informatics
Patient Safety
Impact of Clinical Information Systems
Safely Implementing Health Information Technology
Future Trends and Professional Issues
Conclusion
The Evidence
What New Graduates Say
Chapter Checklist
Tips for Managing Information and Technology
Chapter 12: Managing Costs and Budgets
Abstract
Introduction
What Escalates Healthcare Costs?
How is Health Care Financed?
Healthcare Reimbursement
The Changing Healthcare Economic Environment
What Does this Mean for Nursing Practice?
Why is Profit Necessary?
Cost-Conscious Nursing Practices
Budgets
Types of Budgets
The Budgeting Process
Managing the Unit-Level Budget
Conclusion
The Evidence
What New Graduates Say
Chapter Checklist
Tips for Managing Costs and Budgets
Chapter 13: Care Delivery Strategies
Abstract
Introduction
Case Method (Total Patient Care)
Functional Nursing
Team Nursing
Primary Nursing
Nursing Case Management
Critical Pathways
Differentiated Nursing Practice
Transforming Care at the Bedside
Transitional Care
Interprofessional Education and Collaboration
Conclusion
The Evidence
What New Graduates Say
Chapter Checklist
Tips for Selecting a Care Delivery Model*
Chapter 14: Staffing and Scheduling
Abstract
Introduction
The Staffing Process
Productivity Models
Evaluation of Effective Staffing
Organizational Factors that Affect Staffing Plans
Scheduling
Evaluating Unit Staffing and Productivity
Conclusion
The Evidence
What New Graduates Say
Chapter Checklist
Tips for Staffing and Scheduling
Chapter 15: Selecting, Developing, and Evaluating Staff
Abstract
Introduction
Role Concepts and the Position Description
Selecting Staff
Developing Staff
Performance Appraisals
Performance Appraisal Methods
Performance Appraisal Environment
Conclusion
The Evidence
What New Graduates Say
Chapter Checklist
Tips for Conducting an Interview
Part 3: Changing the Status Quo
Chapter 16: Strategic Planning, Goal-Setting, and Marketing
Abstract
Introduction
Strategic Planning
Marketing
Conclusion
The Evidence
What New Graduates Say
Chapter Checklist
Tips for Planning, Goal-Setting, and Marketing
Chapter 17: Leading Change
Abstract
Introduction
The Nature of Change
The Change Process
People and Change
Context and Change
Leadership and Change
Conclusion
The Evidence
What New Graduates Say
Chapter Checklist
Tips for Leading Change
Chapter 18: Building Teams Through Communication and Partnerships
Abstract
Introduction
Groups and Teams
Generational Differences
Communicating Effectively
Key Concepts of Teams
Tools And Issues that Support Teams
Positive Communication Model
Qualities of a Team Player
Creating Synergy
Interdisciplinary/Interprofessional Teams
The Value of Team-Building
Managing Emotions
Reflective Practice
The Role of Leadership
Conclusion
The Evidence
What New Graduates Say
Chapter Checklist
Tips For Team-Building
Chapter 19: Workforce Engagement and Collective Action
Abstract
Introduction
Collective Action
Governance
Collective Bargaining
Conclusion
The Evidence
What New Graduates Say
Chapter Checklist
Tips for Collective Action
Chapter 20: Managing Quality and Risk
Abstract
Introduction
Quality Management in Health Care
Benefits of Quality Management
Planning for Quality Management
Evolution of Quality Management
Quality Management Principles
The Quality Improvement Process
Quality Assurance
Risk Management
Clinical Microsystems
Conclusion
The Evidence
What New Graduates Say
Chapter Checklist
Tips for Quality Management
Chapter 21: Translating Research into Practice
Abstract
Introduction
From Using Research to Evidence-Based Practice
Development of Evidence-Based Practice
Comparative Effectiveness Research
Practice-Based Evidence
Participatory Action Research
Quality Improvement
Diffusion of Innovations
Translating Research Into Practice
Evaluating Evidence
Organizational Strategies
Issues for Nurse Leaders and Managers
Conclusion
The Evidence
What New Graduates Say
Chapter Checklist
Tips for Developing Skill in Using Evidence
Part 4: Interpersonal and Personal Skills
Interpersonal
Chapter 22: Consumer Relationships
Abstract
Introduction
Relationships
Service
Advocacy
Teaching
Leadership
Conclusion
The Evidence
What New Graduates Say
Chapter Checklist
Tips for