ISO 9001 Training Presentation

V

isit us at www.globalmanage

rgroup.com E ma

il:

sales@globalmanage

rgroup.c

om Tele:

+9

1-79

-26

56 5405

V

isit us at www.globalmanage

rgroup.com E ma

il:

sales@globalmanage

rgroup.c

om Tele:

+9

1-79

-26

56 5405

labolg.wgreganamt siViwwt ausel@s aslaamlgbo.comroupail: E m1-+9-279el T e:c.pu moeganorgr56 64550Message in 1 line (2008)

Do right thing, first time, every time
to Achieve consistent quality

Continual improvement is the way of life

Message in 1 line (1994)

Message in 5 lines

Say what you do
Do what you say
Record what you do
Check the difference
Act on the difference

MESSAGE FROM ISO 9000

A
B
C
Realization processes

Support processes

Top management process

SCHEMATIC REPRESENTATION OF
PROCESS APPROACH

Customers /
interested
parties

•
Top management processes

include, for example, planning, allocation of
resources, management review, etc
.
•
Realization processes

include, for example, customer related processes,
design and development, product realization, etc.
•
Support processes
include, for example, training, maintenance, etc.

outputs

Customers /

intpearretisetsed
inputs

laamlgbogroranegt usVisiwww. at le:e 9+-1972-56gergroup.com Telaslg@slaboanam.cup Eomai m l:5045 6
Identify quantifiable improvement criteria for the processes
listed below.

(1) Marketing
(2) Purchase
(3) Production
(4) Q.A. (quality assurance/ quality control)
(5) R & D ( design)
(6) Stores
(7) Packing and dispatch
(8) Service
(9) Hrd (p & a)
(10) Engineering
(11) Maintenance
(12) Mis (computer services)
(13) Laboratory
(14) Power plant

t siVigergmana.comroup twwsua bola.wlgRITEANTMERI C ON QUANWORKSHOPI PMOREVITIFBAEL e:el T om.cup5045 6562-97-19+les@ saail: E mgroraneglaamlgbo
up.com Enagergrolgbolaama tww.wrggeuproalobnamaelaslg@siam :l056 54-2651-79 9+le:e T c.mosu tisiVApplication of PDCA at top management level

Plan
•
Establish policy
•
Define objectives
•
Plan and provide resources
•
Define organization structure
•
Plan development of customer focus
Do
•
Lead by example
•
Show commitment
•
Communicate importance of customer throughout
organization
•
Deploy policy throughout organization
•
Define measurable objectives
•
Delegate

m Eom.cuprorggeanamlabolg.www tus asit Vi0554-2796 65 :e-19+ moleT rgroup.calmanageel@slgboia:l asNAME OF THE COMPANY
QUALITY PROCEDURE

Department

ag __ __
P e of

Issue No. : 1.0
Date : DD-MM-YY

1.0 Purpose :
Give statement of the specific purpose of the procedure to know why this procedure is being
followed.
2.0 Scope :
Mention the department and the area of personnel where the procedure applies.
3.0 Responsibility :
Write down responsibility for different level of persons for different activities mention in this
procedure.
4.0 Description of activities :
This section should contain details of the activities step by step with sub title of paragraphs
and the action to be taken. They contain how the actions will be taken.
5.0 Reference :
Give reference of internal and external documents used in procedure
6.0 Enclosures :
List out any tables or flowcharts enclosed with the procedure as a part of procedure.
7.0 Formats / Exhibits :
List out them in proper manner.

Signature

Originator Approved By

/OROXYO/N .o: P orecuderP
Maintain & improve the system by third round of internal audit.

Form a steering committee and task force for documentation

STEPS FOR INSTALLATION OF ISO : 9001-2008 QUALITY MANAGEMENT SYSTEM

Implementation & train all personnel in the use of procedures & formats.

Prepare documents of quality system.

Define quality policy and establish quality objectives

Identify and define process approach

Apply for certification.

Take corrective actions for non-conformities.

Assess the system through first internal audit.

Train internal auditors.

Final audit by certifying body.

Take actions on suggestions given by them.

Avail pre-certification audit of certifying body.(Optional)

Assess the system through second round of internal audit.

elev)l.orp margot( + pddmi +leot bm toCct aondunessware4059-2656 5ougrcop.anlmerag+ :7-19 meleTE macom oup.ergrolabseg@s lali :ats uitisVganamlabolg.www

tsam
ISO : 9001 IS NOT FOR THOSE

re tnenamrep“ sa n iho“wm hoWe”ontat t erWohoi”nutio solraryempoborp”melyfit“ a “sy utoln ierev/ c moapgnw laslWho idenrtmentsm hoWs”wom ea“tnaem ”kr ”sey“ sore re mrtanimpona“ thtseesrpcoha“wist ro w”ngmohWer“ tlusa ”ss wrong” is morei pmroattnt ah n wats ubalo.gwwtisiVmailm E ales: sgaremlna.pocrguop.oum coTe : leolg@mlabganargre5+ 197--962655 04nemucod etah ohW/ a emtnesss tsaesisho ronWtatiwo raw n ot iehtan hong itudhoWli ttsor oah subrkingWhys of wo
Challenges

Result orientation to any
management system is the key to its
long-term success.

www.Globalmanagergroup.com

Visit us at www.globalmanagergroup.com E mail: sales@globalmanagergroup.com Tele: +91-79-2656 5405